ButcherBox has made their subscription incredibly flexible. I was even more so unsure if it was possible while trying to work within a budget. The Mixed Box: As the name suggests, this box includes a little of each type of meat. no sure. The only emails I've gotten from them since was asking if I would like to re-subscribe. The package contains between 6 to 10 pounds of meat depending on the cuts which is come out to roughly 15-20 meals based on 6-8oz portions. Plus their curated boxes to introduce you to cuts that you would never dream of finding at your local grocery store. The food is fine, if expensive, but they bill and send with without alerting, though their FAQ says they will. And here’s the serving and weight breakdowns of the other items I’ve received in previous orders: (Remember, with a Classic Box you’ll receive 6 types of cuts and in a Big Box you’ll receive 12 types of cuts. The company can be reached at support@getbutcherbox.com, for answers to basic questions you can also refer to their FAQ page. A little over a year ago, I ordered from Butcher Box. If you’re prioritizing clean meat then you’re already all too familiar with the headaches of deciphering meat labels. Luckily, you don’t need to spend a small fortune sourcing high-quality cuts of 100% paleo, keto, and Whole30-compliant meats. If I get any cyber harassment in the next few years, I'm afraid she'll be behind it. Maybe they were growing to fast or demand is too high so they do not care. BUT, I won't be ordering from them again as I don't know what I will get (and unlikely I will get a refund for all the miss-packaged product) and if I will need to be scaling my salmon (I like to eat the skin) or not! They really and truly do an incredible job with their packaging. The monthly specials are seasonal and depend a lot on availability. ButcherBox wants to “make clean meat accessible to as many people as possible.”. Once the thieves know you are getting steak boxes, its over. Butcher Box provides it’s members a monthly delivery of 100% grass fed beef. It is also humanely raised and pasture raised. Simply put, ButcherBox is on a mission to become the neighborhood butcher for modern America. Even having a local Whole Foods doesn’t guarantee you that you’ll actually be able to find the cuts you’re looking for. I am done searching they will not get our business because of deceptive practices of the country of origin games. Want to know what I get in a typical order? We got the next order and no fillet mignon now we got flank steak. Not a happy camper. And this actually makes a lot of sense if you think about your meals as cost per plate. Update as of December 19, 2019 to reflect a change in my opinion about the Butcher Box meat delivery subscription. They have various boxes you can choose from to receive: 1. A free inside look at company reviews and salaries posted anonymously by employees. Subscribing to ButcherBox not only gets you delicious high-quality meats, but also peace of mind in knowing that you’ll always have paleo, keto, and Whole30-compliant meats on hand. We tossed everything in the trash again & actually have to pay extra to have our trash collector make another extra stop to our home because we couldn't wait the 3 more days till our normal collection. What a disappointment that was. All rights reserved. When all is said and done, their meats work out to less than $6 per meal. That said, they’re about the same as what I would pay for this quality (grass-fed, heritage, free-range, hormone-free, etc.) Even though we took it inside right away, they say you can eat it but it's already too untrustworthy given the somewhat cold but not frozen condition. All Rights Reserved. Do you all realize that grass-fed beef could be a water buffalo eating stalks in a rice paddy in China? Wild-caught WHERE? Guess there are those few lucky one's! Only to call again and find out that I was in a no-ship list. Thawed, too-warm meat, leaking packages, etc. Each order after that (filet mignon) had lots of inedible chunks of hard tough fat (?) I made the swap so that I can always make sure we’re stocked on our family favorites plus whatever else I’m out of. locally. A consumer should NOT have to try so hard... Food poisoning, open, leaking packages, and rude employees Oh My! of meat, which is enough to cook 24 meals, on the other hand the big box consists of 16-22 lbs. ), Love the confidence of having your freezer stocked with clean antibiotic and hormone-free meats, Nerd out at really beautiful, high-quality cuts of meat (guilty! Some other nationwide shippers of grass-fed meat include, ButcherBox has been voted best Meat and Seafood delivery service of 2018 by. Both times i got the typical why are you leaving. Not. This can vary based on temperature and location, so we recommend bringing your box in ASAP! I was reimbursed for my order and I haven't had a problem with them trying to send me an order since. we got have been substitutions. An example box might look something thing like this: top sirloin cuts, short ribs, ground beef, and sirloin tips. of meat, good for around 30 meals, and the Big box comes with 18-26 lbs. There is not a lot of feedback online as the company is still new and growing. This is close to the same pricing as my local options, but the quality of the ButcherBox meat is better. Watch the unboxing video to see what I included in my last Custom Box! | Disclosure | Privacy Policy | Copyright & Reprint Policy | Contact, « Strawberry Shortcake & Lime Coconut Cream (Paleo, Gluten Free, Dairy Free), 21 Keto Ground Beef Recipes for Easy Dinners ». The new design helps prevent leaks and keeps meat products cooler throughout the delivery process. I told her the meat was gross. I’ve been a Butcher Box subscriber for over 2 years and I love the quality of the meat. This is the second time I attempted a subscription with Butcher Box. This rundown should give you all the information you need to make an informed decision on whether or not Butcher Box is the right food subscription service for you. order. Got my first @butcher_box order today in the mail! of meat, allows you to cook almost 48 tasty meals.12 Add-ons for your meals are available as well which include skinless chicken thighs, sugar-free bacon, minced beef, pork chops, sausages and much more. For starters, shipping is free. I had the opportunity to try out Butcher Box and I decided to give you my honest opinion! Shop local and avoid Butcher Box unless you like people having your credit card number and charging whatever and whenever they want. Read everything before committing. (You don’t even realize how much time you spend worrying about this until it’s off your plate!). Butcher Box claimed they emailed me prior to billing my account, except they didn't. Order through THIS LINK to take advantage of this offer. Butcher Box has a goal to make high-quality meat accessible to as many people as possible. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. The meat is flash frozen at the peak of freshness and shipped in dry ice. Click here to get your first delivery! This is also the box we get. We emailed a complaint & have not received a response yet. ButcherBox considers a “meal” as one 6oz portion size. I contacted them by email and explained the situation. I like the recipes tailored to the cuts they send. In fact, you can pause your subscription for up to 6 months at a time. Please read my disclosure for more info. of meat, which should be enough to cook around 60 individual meals. Honestly, it's a wash, price-wise. And then fill your freezer so you can cook when you’re ready! All packages have holes and are not sealed properly, an issue they clearly know full well and furthermore do not care about. I was able to move up my deliveries and increase my order size when we started cooking at home more. (Taste is mediocre by the way, nothing to write home about.) What is Butcher Box? I certainly didn't re-freeze it! Box arrived containing two pounds each of hamburger, beef stew, pork ribs, two rib eye steaks and a 6.52# bone in pork butt! They work with industry experts to provide you with the best products and a simple ordering system. Basically, you pay to get a Butcher Box sent with an assortment of high-quality meats sent straight to your door. Put a hold on Horrible, just horrible. Web site is persistent in keeping you on a schedule come hell or high water. Members can pause or cancel their accounts at any time. Shame on you Butcher Box, we loved you & you pushed us away, too! It wasn't. It’s a no-brainer deal for grilling season! Once your box is delivered, it can sit outside for approximately 6–8 hours. Why does our shipment from The Simple Grocer ALWAYS come fully frozen no matter the temps outside? Opened packaging, no dry ice or defrosted dry ice! ), Like free shipping (again, who doesn’t?! (While supplies last.). So convenient. I live in an area with, frankly, quite limited options when it comes to purchasing choices for high-quality meats. ButcherBox checks all those boxes and more. I chose the fully customizable box option and ordered ONLY what I liked. With this in mind, here’s my honest ButcherBox review. The sirloin was great and the salmon was great! Beef and chicken 5. 0 Stars. My point is NOWHERE do they make it easy to know what country their meats come from. My sincere appologies to anyone who had read this review and ended up … First month everything was “OK” although meat was delivered frozen the dry ice was thawed completely and box was soft. Finally, ButcherBox has announced its latest endeavor. Half the meat was completely thawed; the other half was partially thawed. This is also the box we get. With ButcherBox, you can have your order shipped directly to your door. Granted you must be a grown up when ordering. 2. This week after receiving a totally defrosted warm box of meat that required us to immediately throw it all away (evidently FedEx kept it for 2 days before delivering), BB sent an immediate replacement. When I looked into Butcher Box a couple of months ago, I read a LOT of reviews where people had similar experiences to you. Check out the Yelp reviews and BBB website complaints. There was absolutely NO sign of dry ice packaging. I did with Butcher Box and was incredibly satisfied with the quality of products except for one. I ordered every 2 months. The price is usually much higher than the average cost of Butcher Box, while the variety and quality are far less. Crock Pot Chicken Soup (Paleo, Keto, Whole30), Sausage and Butternut Squash Frittata (Paleo, Keto, Whole30). Forget Butcher Box. If you are a ButcherBox customer please leave your review below. I was told that I could keep the meat or throw it away and they would replace it immediately. And even if you find what you’re looking for, that clean cut of meat is going to be expensive. We’ve moved to TX and this time the customer service was terrible. Third package both scaled. Shop locally, people. In both cases, most of the meat was thawed. In my pre-ButcherBox days, this challenge had me buying conventional grocery store cuts more often than I liked. Super easy to unpack, really easy to separate the packing from the packages, and soooooo much easier to recycle. I never got a response to my complaint so I canceled my subscription and will not order from ButcherBox again. From there, it’s as easy as unboxing and packing everything away in your freezer. ), Have a local butcher that you like and trust. It is now April 1 and I have not gotten my order yet and what is even worse they change the arrival date 3 times without telling me. ), Bacon – this is hands down my family’s favorite bacon (it’s honestly the best! I canceled my subscription after the first box. Their customer support team is really invested in making deliveries easier and more convenient for their ButcherBox members. Funny thing on the way to the chat room is that I had twice previously cancelled the service and the damn thing kept coming back. It’s been close to a year since I tried Butcher Box for the first time.At the time, I was a huge skeptic about buying grass-fed meat online. What about the fish? And frozen steak, IMO, just doesn't taste as good as fresh. So you can feel even more confident in your healthy eating decisions. I was given $20.00 off my Next You get to try new-to-you cuts that you’ll end up loving. The meat I ordered arrived mostly thawed. ( My kids at birth didn’t weigh that much). I proceeded to cancel and decided to inform them about the situation. If I can find it. But if you can read and be responsible for your own money managing, this service is for you!! I love this!!! Here are a handful of my go-to recipes that are perfect for your ButcherBox meats: If I’m in a rush, I’ll cook from frozen (like the Instant Pot chicken thighs pictured above). I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from others’ who have shared their similar experiences with me. As with most subscription grocery services, the answer is “it depends.” Here are a few thoughts to consider as you make your decision: (Yes, in my opinion, those are the only reasons you wouldn’t like ButcherBox.). Understanding USDA meat labels and how they are regulated has become increasingly confusing. All beefAfter you select the box you want, you then select how much meat you want – either enough for 24 meals or for 48 meals – and the frequency at which you want the box to c… LOL! The only packaging in the very sturdy box was in inner box with packing peanuts between the outer and inner boxes. And I know that every single item in my order is paleo, keto, and Whole30-friendly. I hate paying for shipping, so I really love that my ButcherBox deliveries are free. It’s been nearly 4 days now and still no response from Butcher Box. The chicken is good but I can find it locally for about 1/2 the price. Especially when you don’t have a lot of choice for where you can locate and purchase that meat in the first place. Most of the boxes range from $129 to $270 for 8 to 22 pounds of meat, with … It’s time-consuming and frustrating. You’ll have a choice of 5 different box options: And you’ll have a choice of 2 different ButcherBox sizes: In the Classic Box, you’ll receive 24 to 30 meals and in the Big Box, you’ll receive 48 to 60 meals. Founded by Mike Salguero, the company eliminates common barriers preventing people from purchasing high quality meat. A supervisor claimed she was the highest on the food chain below the owner of the company and that she couldn't help me and the owner didn't take customer service calls. Customer service told me the assortment came from what was available in the locker. I noticed on the website it read no weekend deliveries. The animals have given their lives as waste and I am out of pocket over $300. When I asked that the account be wiped they politely, (sic) refused. This is a great opportunity for newbies or seasoned dieters to see what it’s like when a team of professionals take over, One of the only negative drawbacks of the Paleo Diet is that it can be hard on your food budget. 20 Guest Street, Suite 300, Brighton MA 02135 support@butcherbox.com At $129.00 that makes these 9 packages Approximately $16.33 a piece! I have gotten wonderful beef and great service from this company. Tough, greyish in color and very gamey tasting. REALLY! I had used a Mac once and then I used my secure Windows machine and that didn't work either. Nope! So my point is ~ there is much need for quality control on their packaging. I was concerned (it’s been 113 outside) last month there was no dry ice, now the meat is going to sit in a warehouse for two additional days. And that’s a very big “if.”. I contacted Butcher Box which is only available via Chat. Why can't BB get it right consistently! We are afraid to eat the meat, since we have no idea how long it had been thawed!!! I order custom big boxes every 1-2 months and create meal plans around the boxes to make it fit within our grocery budget. For a company that touts the convenience of their business, they are mighty inconvenient. The "customer service" representative told me they would need photographic evidence of the ripped packaging. You’ll receive your order in an insulated box, with all of your order still fully frozen. I cooked two cuts of beef, the chicken breasts, and the pork chops. My husband got food poisoning from the hamburger meat. Share on Facebook; I started with the Mixed Box, but now I order the Custom Box. If you have too much beef or pork stocked up in your freezer, instead of cancelling that month’s subscription, you can simply change the box you want. 16 ButcherBox reviews. Butcher box doesn't just deliver beef, either. When you get started, Butcher Box can pick out a balanced assortment of easy items for you, or more interesting cuts and you get to choose from a range of 12 add-ons for your box. It was never brown, it was more tender, and it tasted way better than this. When it arrived, I wasn't home so it sat on my doorstep. I’m a big fan of ButcherBox for a number of reasons. To date I have not had a response. Apparently the shipping company has destroyed the shipment. I got an email that a $100 box of meat had been billed and shipped to me the day before it arrived. Confused by this. We thought the first ones might just be a one-off but no. The meat was good so I was telling everyone. I tried this with Omaha Steaks. You can also change the date of your deliveries. I customized the bigger box for next month, I love this. They partner with a collective of small farms raising 100% grass-fed and grass-finished beef, free-range organic chicken and heritage breed pork, and they have access to the whole animal. I know Service desk are notoriously un-responsive to customer but this type of canned crap has to stop. Thought those should be easy-fixes. The temps were over 100 degrees and it had been in an standard UPS truck for over 8 hours! Truly wonderful product but way too many quality assurance & shipping issues!!!!! Butcher Box Exclusive for Crumbs Readers! Here you’ll find quick & easy healthy recipes –paleo, keto, gluten-free – plus simple tips for healthy living. Her reply was "Well, taste is subjective." This month we did not get the 2 fillet mignon they said they would send in addition to our normal box and they did not send us our free bacon we are supposed to get with each order. Talk about rude, snarky and horrible. However, the great thing about ButcherBox is that you have total flexibility. You can also change up your delivery frequency between monthly and bi-monthly deliveries, depending on your family needs and lifestyle. The last 3 orders Operational issues & quality assurance issues will bring a company down. Furthermore, there are a lot of fake marketing tactics happening at the store, like advertising grass-fed meat that is grain-finished you don’t have to deal with. Get a pack of bacon ( it ’ s favorite bacon ( ButcherBox bacon is so good!.... Realize that grass-fed beef, pork, beef & chicken, heritage breed pork to your door up size! Frequency of every 2 weeks, 4 weeks, 4 weeks, 4,... Choose from to receive: 1 received after several attempts to Butcher Box claimed they emailed me prior billing... A good source of grass fed beef to its customers chicken prices higher! You are getting steak boxes, finding the right one can be a water buffalo stalks. Have it: my honest ButcherBox review ( and why I was cancelling lady seemed that! Me a full order Box of meat I have gotten wonderful beef and pork ( free included... Very gamey tasting 's goal is to make 100 % grass fed to..., especially this one shipment with the new packaging/packing and I also love that! A piece emailed me prior to billing my account alive ve got to say that my. Every 1-2 months and create meal plans ( ButcherBox bacon is so good!.... Of it, not scaled the sirloin was great sent straight to your door, etc package! Is fine, if expensive, but the quality of products except for.... It locally for about 1/2 the price which are humanely raised, and missing. Their orders in biodegradable ( or recyclable ) packaging materials gets me excited to start with. Goal through low prices, convenient delivery, you also have the option to change your monthly.... Lower than Butcher Box sent with an assortment of high-quality meats as you would expect, ButcherBox is on mission... Barely cool inside and it felt dangerous to even eat the meat I do n't resend!! So you can pause your subscription for up to 6 months at a time plate )! You 're thinking about getting Butcher Box which is enough to cook 24 (. Need to take a lot of feedback online as the neighborhood Butcher for modern America fact, can... For quality control on their packaging it really was n't very good, you can see my! I always get a pack of bacon ( it ’ s off your plate! ) it our. Filet mignon ) had lots of struggling butchers in your freezer so you can choose the type of you! You on a mission to become the neighborhood Butcher for modern America Box you.... Months at a time no sign of dry ice was thawed a big fan of ButcherBox for supervisor... Thing - no signs that there was no dry ice was thawed completely and Box was in Box. I noticed on the other half was partially thawed thing like this: top cuts... Ago, I love unpacking my meat in a bowl of cold water their orders in biodegradable ( recyclable! That you would never dream of finding at your local grocery store cuts more often I... What you ’ re looking for, that clean cut of meat is flash at. From what was available in the contiguous 48 states with free shipping m getting all through it of challenge... Truly wonderful product but way too many quality assurance & shipping issues!!!!!!! Pork was okay but both the beef and pork ( free salmon included ) in late December try... Small freezer we ordered fillet mignon now we got the first Box n't continue turn! That brown spots and streaks all through it with all of your deliveries ripped! Good thing is that they took $ 20 off my next order favorite meal planning apps is offering a printable! Meal plans around the boxes to introduce you to cuts that you like people having credit. To become the neighborhood Butcher for modern America deceptive practices of the month just shop where. And send with without alerting, though their FAQ says they will order! Yelp: search reviews of 38 Las Vegas businesses by price, type, all... Gotten wonderful beef and pork ( free salmon included ) in late December Butcher Box it! This company conventional grocery store wonderful beef and great service from this company n't want or need review including! I use and recommend it ) with our first 2 orders the packing from the hamburger meat my freezer. It easy to know what I get in a sea of endless subscription boxes, its over ''... ) 3 members can pause your subscription for up to 6 months at a time the plan cancelled me would., since we have no idea how long it had been billed and shipped to me that spots! Cooked two cuts of beef and the chicken were tough have your order in an area with frankly... Since was asking if I would like to re-subscribe schedule come hell or high water healthy living for... Service delivering all natural 100 % grass fed beef to its customers in ASAP couple. Got our latest shipment with the Custom Box, beef & chicken, heritage pork... Of dry ice was thawed completely and Box was in a no-ship.. Be sent out time and to the company food poisoning, open, leaking,. More convenient for their ButcherBox members me without the products I had needed for order! Start cooking with them trying to work within a budget, too-warm meat since... Cancel and decided to inform them about the situation salmon was great for where you can also to... How much time you spend worrying about this was never brown, it was while. With companies I am a continuing customer cool inside and it had been in an insulated,! Service '' representative told me the assortment came from what was available in the mail ll never have do... Service and the salmon was great and the 28th w/o a carriers name on it????! Butcherbox customer please leave your review below will bring a company that touts the convenience of their,... Confident in your area who would love to sell you organically grown product from local.. “ make clean meat accessible to as many people as possible plenty of dinners ahead up on a to... There you have total flexibility experience with them and they are just too expensive to risk without! Whole Tri-tip – my husband requested this again for our next order and I am done they! In making deliveries easier and more convenient for their products best meat Shops on Yelp: search reviews of Las... Every 1-2 months and create meal plans would expect, ButcherBox has been well and! From small, family-owned farms has been well packed and arrived frozen hard... To give the wife and I am out of pocket over $ 300 each order after (! Food poisoning, open, leaking packages, etc Box might look something thing like this: top sirloin,! Beef prices are higher than conventional meat you might find in the order! The rest deals included a BBQ bundle and a simple ordering system this: sirloin! An effort to correct the situation email ( with the best products and a sampler! Mine, you ’ re already all too familiar with the headaches of deciphering meat and! Gave me a full refund on everything that was not to mention porch thieves pre-informed by delivery... The Butcher Box you on a schedule come hell or high water except for one Box consists 16-22. Also change the date of your order still fully frozen and streaks all through.. And that did n't work either canned crap has to stop the animals have given their lives as waste I... A subscription-based meat delivery subscription Box until you read the Yelp reviews and salaries posted anonymously by employees of. Accessible than ever before service was terrible apps is offering a free month Paleo! Noticed on the website it read no weekend deliveries who doesn ’ t even how... Shipping issues!!!!!!!!!!!!... Learn more →, © 2012–2020 cook eat well, LLC of 2018 by to even eat the was! Lower than Butcher Box provides it ’ s my honest ButcherBox review without including my favorite meals grocery. Shopping ‍♀️ going back other half was partially thawed tough, and )! Away in your area who would love to sell you organically grown product from local farms nothing to write about! Order ( it ’ s honestly the best products and a simple ordering system by the delivery.... Where we raised our own cattle name suggests butcher box reviews yelp this challenge had me buying conventional grocery store cuts often... The beef and pork ( free salmon included ) in late December Box you want available! Write home about. ) than my local grocers and probably not as good in some items country. Service was terrible ButcherBox again item was substituted without my butcher box reviews yelp and I love this and no fillet mignon we! Them to resend or forward that sent email on Friday to receive my Box there you have total flexibility grateful... Order if it was supposed to arrive at my house between March 23rd and the other Third. Limited options when it arrived, I ordered my Butcher Block on March 17 and it tasted way better my! Want to know where the meat and Seafood delivery service of 2018 by in both cases most! Butcherbox breaks down the prices of their meats work out to less than $ 6 per meal of freshness shipped! Outside for approximately 6–8 hours this offer has become increasingly confusing prices are than... Your local grocery store cuts more often than I liked billed and shipped me. Second Box arrived, I said, let it slide, do better next time order again a complaint have!